Effective Date: October 24, 2025
Website: www.frankiemuema.com
Contact: info@frankiemuema.com

1. Introduction

Welcome to Frankie Muema Photography & Art. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, purchase artwork or photography, subscribe to our newsletter, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, and billing/shipping address when you place an order or contact us.

• Payment Information: handled securely by our payment providers (we do not store credit card details).

• Technical Data: including your IP address, browser type, device information, and pages you visit (collected via cookies or analytics tools).

• User-Generated Content: such as reviews, testimonials, or messages you share through our contact forms.

3. How We Use Your Information

We may use your information to:

• Process and fulfil orders for images or artwork.

• Communicate with you regarding your purchases or inquiries.

• Send newsletters or updates if you subscribe.

• Improve our website and user experience.

• Protect our site from fraud, misuse, or unauthorised access.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences (e.g., currency, cart items).

• Analyse website traffic and performance.

You can choose to disable cookies through your browser settings, though some site features may not function properly.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information.
We may share data only with:

• Trusted service providers who help us operate the website (hosting, payment gateways, analytics).

• Legal authorities if required by law or to protect our rights.

All partners are required to handle your data responsibly and comply with applicable data protection laws.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy — such as completing transactions, resolving disputes, or complying with legal obligations.

7. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorised access, loss, or misuse. However, no online system is 100% secure, so we encourage you to use secure connections and safeguard your login details.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your information.

• Withdraw consent for marketing communications.

To exercise any of these rights, contact us at info@frankiemuema.com.

9. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with the revised date. Please check back occasionally for updates.

11. Contact Us

For any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact:
Email: info@frankiemuema.com
Website: www.frankiemuema.com

© 2026 Frankie Muema Photography & Art — All Rights Reserved.