Terms and Conditions

Last updated: 24th January 2026

Welcome to Frankie Muema (“we”, “our”, “us”). By accessing or using this website, services, or purchasing any products offered by Frankie Muema, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website or its services.

1. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict or inhibit their use of the site.

You must not:

• Misuse of the website or its content
• Attempt to gain unauthorised access to the website or its systems
• Use the website to transmit harmful or malicious material

2. Services and Products

Frankie Muema provides creative, artistic, digital, and/or professional services, including but not limited to:

• Creative content
• Digital products
• Event-related services
• Consultancy or performance-related services

All services and products are subject to availability and may be updated, modified, or discontinued at any time without notice.

3. Payments and Pricing

• All prices are listed in the applicable currency and are subject to change without notice.
• Payments must be made in full before delivery of any digital product or commencement of services unless otherwise agreed in writing.
• We reserve the right to refuse or cancel any order at our discretion.

4. Refunds and Cancellations

• Digital products are non-refundable once delivered or accessed.
• Services or events may be refunded or rescheduled based on the specific agreement or event policy communicated at the time of purchase.
• Refund requests must be made in writing and are handled on a case-by-case basis.

5. Intellectual Property

All content on this website—including text, images, videos, audio, logos, branding, and creative works—is the intellectual property of Frankie Muema unless otherwise stated.

You may not:

• Copy, reproduce, distribute, or exploit any content without written permission
• Use any content for commercial purposes without authorisation

6. User-Generated Content

If you submit content (comments, testimonials, messages, media, etc.), you grant Frankie Muema a non-exclusive, royalty-free right to use, reproduce, and display that content for promotional or operational purposes.

You confirm that any content you submit does not violate third-party rights.

7. Limitation of Liability

Frankie Muema shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of data, profits, or business arising from the use of this website or services
• Delays or failures caused by events beyond reasonable control

All services and content are provided “as is” without warranties of any kind.

8. Third-Party Links

This website may contain links to third-party websites or services. Frankie Muema is not responsible for the content, policies, or practices of any third-party sites.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

10. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of Kenya.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Frankie Muema
Email: info@frankiemuema.com
Website: www.frankiemuema.com